Return to Help Index
Timing: Shipping & Pictures
How long will it take to receive my RTG/Stems Order?
  It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
How long will it take to receive my Custom Order?
  Custom Orders require usually between 2 to 4 months to be completed, depending on the time of the year. We do get booked very far in advance, so please place your order as soon as you are ready.

We ask that you provide us with a desired shipping date so we can schedule your shipment with enough time. We always post our Booked By Date and all new Orders will be scheduled for after that date. Some orders will require even longer waiting time if flowers have to be specially ordered.

Please note that all changes on an order will delay your shipping date.
We work as well with Rush Orders and we accept orders up to year in advance. It's never too early to order your flowers!

The actual shipping time will take between 3 to 6 Business Days within the US and at least 10 Days outside the US.
When will I receive my Proof Pictures?
  Your confirmation email will contain your Estimate Date for your Approval Pictures. Normally pictures are ready about 10 days before your estimated Shipping Date.

If there are change requests after reviewing the pictures, we will only send new updated pictures if these changes will drastically alter the look of the arrangements. I.e. we will not send pictures of added Stephanotis, Jewels, Few Flowers Removed, etc.

All new pictures will require at least 1 week since we only take pictures one day per week. Please note that changes and updates to an order will delay the shipping date of your order.

If you choose not to have Approval Pictures, your order will ship in some cases within 30 days.